Prediction 7: HR will help every employee lead a better work life using data and analytics.

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HR has recently come to embrace people analytics (PA). More than 85 percent of the companies surveyed for our latest High-Impact People Analytics study[1] have developed their PA capabilities beyond the most rudimentary level. But nearly 70 percent of companies have not yet scaled those capabilities across the HR organization.[2] If companies stop now, they […]

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Prediction 8: HR’s digitization focus will shift from automating processes to improving productivity.

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It’s time for HR to refocus its digitalization efforts. The long-standing focus on automating functional processes needs to be redirected toward achieving business goals. The game-changing digitalization initiatives of tomorrow will enhance employee productivity and engagement and support the need for ever-higher levels of collaboration and innovation. Two imperatives lurk behind this radical shift in […]

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Prediction 6: Senior leaders will work on their digital acumen.

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The new world of work demands more than improving the digital skills of midlevel managers. HR must now turn its attention to CEOs and other top-level executives. While research[1] shows that most organizations—7 out of 10—are doing a good job tailoring programs for first-, mid-, and senior-level leaders at their company, this focus on the […]

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Prediction 5: The integration between work and learning will need to be seamless.

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In many companies, learning is starting to break down the walls of the classroom and become integrated into the work that employees do every day. In 2018, however, this integration will take a leap forward—propelled by new technology and a fresh perspective on the importance of combining work and learning.[1] Taking time out of work […]

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Prediction 4: Companies will need rewards packages their employees can love.

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How likely are employees to recommend your company to a friend based on its rewards package? This type of question is probably familiar to you, as it’s the basis for calculating net promoter scores (NPS), a metric widely adopted by many organizations and used to measure loyalty between a customer and a company. But the […]

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Prediction 3: Treating employees like customers and empowering agile teams will become key HR strategies.

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More than a clever turn of phrase, “treat your employees like you do your best customers” signals HR’s shift from managing processes to empowering employees and creating engaging environments in which they can thrive. And thanks to low unemployment rates and a strong economy, employees are now firmly in charge. Herb Kelleher, the legendary businessman […]

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Prediction 2: Accelerating digital transformation will force new leadership models.

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According to Deloitte’s latest research with MIT, more than 70 percent of companies today are transforming their products and services into “digital businesses.”[1] This doesn’t mean they are just building apps and installing new systems. They are realizing they must transform their products and services to become more digital in nature, which in turn creates […]

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Prediction 1: Agile organization models will start to go mainstream.

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Why is “agile” organization design so important in 2018? Companies are only a few years into a decades-long shift away from corporate hierarchy into a world of “company as a network.” Embracing the idea of “team at the center” and building “squads and tribes” that help keep teams aligned is a profound and different model […]

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The World is Moving. How Does your Organization or Team Keep Up?

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For the past 2 years, Deloitte’s Global Human Capital Trends report has told us that the number 1 concern of business leaders is designing the organization of the future. Yet, only 11 percent of global CEOs believe they understand how to build the organization of the future. Bersin is gearing up to help address this […]

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Do You Reward Without Rating?

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Early data from our upcoming High-Impact Rewards study shows that 8% of organizations surveyed currently do not assign formal performance ratings, and another 4% assign ratings but do not communicate them to employees (aka “shadow ratings”). Are you an HR or rewards professional interested in “Ratingless Rewards”? If so, let’s talk! In conjunction with the […]

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