Rethinking HR Structure

Organizational structure is a hot topic. Increasing customer expectations, team-centric operations, and the demands of staying ahead in a time of hypercompetition and massive change are forcing a much-needed rethink of how businesses structure themselves. The old hierarchal models designed for a “predict, command, and control” way of working no longer work and are putting […]

Read More

Prediction 3: Treating employees like customers and empowering agile teams will become key HR strategies.

More than a clever turn of phrase, “treat your employees like you do your best customers” signals HR’s shift from managing processes to empowering employees and creating engaging environments in which they can thrive. And thanks to low unemployment rates and a strong economy, employees are now firmly in charge. Herb Kelleher, the legendary businessman […]

Read More

The Latest Data on Millennials

The Millennial generation is hitting the workforce, and the media and organizational leaders have…well, let's just say, concerns. To understand the situation better, Telefónica just released new data on our youngest employees, the Millennials, in preparation for their summit held on June 4th in London (reply available here http://event.ft-live.com/ehome/index.php?eventid=57248&). In partnership with the Financial Times, […]

Read More