Insights from IMPACT 2018: Delivering Experience

Employees use highly personalized and user-friendly technology in their daily lives. Unfortunately, the same is not always true at work. To engage a widely dispersed, often virtual workforce, HR leaders should develop technologies that offer employees a compelling and holistic experience. Delivering next-generation technologies involves thinking differently about the HR function and being willing to […]

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Prediction 8: HR’s digitization focus will shift from automating processes to improving productivity.

It’s time for HR to refocus its digitalization efforts. The long-standing focus on automating functional processes needs to be redirected toward achieving business goals. The game-changing digitalization initiatives of tomorrow will enhance employee productivity and engagement and support the need for ever-higher levels of collaboration and innovation. Two imperatives lurk behind this radical shift in […]

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Prediction 2: Accelerating digital transformation will force new leadership models.

According to Deloitte’s latest research with MIT, more than 70 percent of companies today are transforming their products and services into “digital businesses.”[1] This doesn’t mean they are just building apps and installing new systems. They are realizing they must transform their products and services to become more digital in nature, which in turn creates […]

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