Insights from IMPACT 2018: Tools and Technologies to Know

From text analysis that uncovers cultural issues to technologies that “understand” interactions with help desks, the hope is that cognitive tools can elevate the performance of HR, and, ultimately, improve the employee experience.   Whether your organization has explored open-source platforms or used proprietary artificial intelligence (AI) in the workplace, the IMPACT 2018 session “Augmenting […]

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Middle Managers Will Always Be the Strategic Linchpin of Your Organization—Make Sure You Look After Them

Middle management seems to be going out of fashion in many businesses. As organizations become flatter and senior executives want to be more involved in daily business operations, middle management is sometimes thought of as an inconvenience. Getting rid of the middle layer, some say, will help shed operating costs, enable employees to make their […]

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Prediction 12: HR will wake up to the changing nature of work itself.

There is a distinct sense of uneasiness among many HR leaders of large organizations. It starts with a common recognition that the bread-and-butter pillars of the function, such as learning, recruiting, talent planning, and leadership development, aren’t delivering the level of value they should. Viewed separately, the gaps between current and desired states in these […]

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Prediction 11: Talent acquisition will tap the power of internal mobility.

Last February, Gallup reported that 51 percent of U.S. employees were searching for new jobs or watching new job openings.[1] That same month, U.S. employers were trying to fill 5.7 million job openings.[2] Talk about a chocolate-and-peanut-butter moment: Companies have lots of new jobs, and lots of their employees want new jobs. It’s a tailor-made […]

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Prediction 7: HR will help every employee lead a better work life using data and analytics.

HR has recently come to embrace people analytics (PA). More than 85 percent of the companies surveyed for our latest High-Impact People Analytics study[1] have developed their PA capabilities beyond the most rudimentary level. But nearly 70 percent of companies have not yet scaled those capabilities across the HR organization.[2] If companies stop now, they […]

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Prediction 8: HR’s digitization focus will shift from automating processes to improving productivity.

It’s time for HR to refocus its digitalization efforts. The long-standing focus on automating functional processes needs to be redirected toward achieving business goals. The game-changing digitalization initiatives of tomorrow will enhance employee productivity and engagement and support the need for ever-higher levels of collaboration and innovation. Two imperatives lurk behind this radical shift in […]

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