Prediction 3: Treating employees like customers and empowering agile teams will become key HR strategies.

More than a clever turn of phrase, “treat your employees like you do your best customers” signals HR’s shift from managing processes to empowering employees and creating engaging environments in which they can thrive. And thanks to low unemployment rates and a strong economy, employees are now firmly in charge. Herb Kelleher, the legendary businessman […]

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Prediction 2: Accelerating digital transformation will force new leadership models.

According to Deloitte’s latest research with MIT, more than 70 percent of companies today are transforming their products and services into “digital businesses.”[1] This doesn’t mean they are just building apps and installing new systems. They are realizing they must transform their products and services to become more digital in nature, which in turn creates […]

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Do You Reward Without Rating?

Early data from our upcoming High-Impact Rewards study shows that 8% of organizations surveyed currently do not assign formal performance ratings, and another 4% assign ratings but do not communicate them to employees (aka “shadow ratings”). Are you an HR or rewards professional interested in “Ratingless Rewards”? If so, let’s talk! In conjunction with the […]

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Experiential Leadership Development

Effective leadership development has long moved beyond instructor-led, classroom-based education. Nowadays, leaders at all levels can learn through a blend of offerings including face-to-face interactions, learning platforms, immersive experiences and social connections[1]. Some organizations take the term “experiential leadership development” a step further. With the aim of exposing leaders and high-potential talent to a completely […]

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Interview with an Air Force veteran reveals three big shifts in the U.S. military’s approach to leadership

This article is an excerpt from a series of interviews with a twenty-nine year Air Force veteran Mustafa “Kujo” Koprucu. He recently retired as a Colonel, after having commanded a flying squadron and a combat wing, and he also served two tours at the Pentagon. He has over 4000 hours flying Airborne Warning and Control System […]

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Caught in the Middle: Three Leading Practices for Effectively Supporting Midlevel Managers

Middle managers are those who ”manage managers,” translating corporate strategy into frontline execution. While they play a vital role in increasing productivity and boosting employee engagement, midlevel managers often find themselves in a difficult position. For example, those in midlevel roles report higher rates of depression and anxiety than those in the top and bottom […]

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