Want to Find Top Talent? Hire Boomerangs

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Employee turnover is on the rise. Last year, the voluntary turnover rate in the U.S. was 13.5 percent, compared to just 9.1 percent five years before.[1] Moreover, turnover is likely to continue to rise: The 2018 Deloitte Millennial Survey found that 43 percent of 10,000 Millennial respondents and 61 percent of 1,800 Generation-Z respondents expect […]

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Why Former Workers Can Be Long-Term Assets

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In the past, when a worker left a company, the employer-employee relationship all but ended. But what if organizations treated their former employees as long-term assets? Leading companies are doing just that—placing value on alumni to boost the company’s brand and bottom line. A strong alumni network can help an organization in many ways. Alumni […]

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Can Continuous Performance Management Position Your Organization for Success?

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Consistency is a key to achieving success, no matter what the activity. You would not work out just once or twice a year and expect to achieve your desired levels of physical fitness. Yet many organizations do something similar when trying to ensure optimal employee experience. These organizations utilize performance management systems in which employee-manager […]

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Is Employee Empowerment the New Leadership Model?

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Just how critical are leaders to employee experience? It turns out that even as individuals and teams increasingly call the shots about the way work gets done, leaders are often the single biggest influence on employee growth and development. Bad managers can sap morale, erode employees’ trust, or worse, harm business performance. Get top-performing managers […]

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Reeling in Employees with Rewards

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Does your organization reward employees for their work? Of course! But for many companies, the “how” fails to extend (or barely extends) beyond compensation and basic benefits. Those foundational elements may have been ample in the past, but in today’s increasingly competitive job market, offering just the minimum is probably not enough to attract, retain, […]

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Why You Should Use Design Thinking to Integrate Learning into Day-to-Day Work

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Maybe it’s happened to you: your employee satisfaction scores for learning are low. Training, or the lack of quality of training, comes up in worker exit interviews. Does it feel like learning in your organization is something that has to be endured so people can get back to their “real” jobs? That’s a bad feeling […]

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Talent on the Move! Inspiring a Better Employee Experience through Internal Mobility

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Half of today’s employees are searching for new jobs or browsing job postings.[1] But they aren’t necessarily looking for a raise or even a promotion. Instead, workers want new skills, capabilities, and responsibilities that may not be available in their current roles. In other words, they want to better themselves. Surprisingly, many organizations continue to […]

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Personas@Telekom: Accelerating Digital Disruption

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HR Innovation One of the best parts of my job as a researcher with Bersin is the opportunity to engage with the most innovative HR leaders in the world. The strategies and insights these leaders share help us create compelling stories of how HR has started to take the lead in driving digital transformation and […]

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Starting Off on the Right Foot: Onboarding

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Have your organization’s employees ever told you that their onboarding experience supported them throughout their entire career? Probably not. That’s because the typical onboarding process is often confused with “orientation,” a two- or three-day whirlwind of compliance-related paperwork, team exercises, and administrative tasks. After this exhausting experience, which is hardly memorable, the new employee is […]

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Act I for Employee Experience: The Candidate Journey

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Top-performing organizations should embrace the first opportunity with candidates as part of their overall plan to engage employees throughout their entire tenure and beyond. Employee experience begins with prospective employers making initial contacts memorably positive for candidates and putting their “best foot forward.”[1] But this isn’t easy. Today’s job candidates have high expectations for how […]

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