Bersin’s High-Impact Employee Experience Survey Is Live

Is your organization striving to create an unparalleled employee experience that makes work more enjoyable and enhances performance? As my colleague Madhura Chakrabarti wrote in last week’s week blog, Bersin’s first ever High-Impact Employee Experience (HIEE) survey has launched—we’d love you to participate and / or help get the word out! Employee Experience (EX) has […]

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Starting Off on the Right Foot: Onboarding

Have your organization’s employees ever told you that their onboarding experience supported them throughout their entire career? Probably not. That’s because the typical onboarding process is often confused with “orientation,” a two- or three-day whirlwind of compliance-related paperwork, team exercises, and administrative tasks. After this exhausting experience, which is hardly memorable, the new employee is […]

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Act I for Employee Experience: The Candidate Journey

Top-performing organizations should embrace the first opportunity with candidates as part of their overall plan to engage employees throughout their entire tenure and beyond. Employee experience begins with prospective employers making initial contacts memorably positive for candidates and putting their “best foot forward.”[1] But this isn’t easy. Today’s job candidates have high expectations for how […]

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Deconstructing Employee Experience

Business and HR leaders are acutely aware of the importance of employee experience and the influential effect it has on organizational performance and results. Eighty percent of the HR and business leaders who participated in the Deloitte 2017 Human Capital Trends survey said that employee experience was “important” or “very important” to them. The problem: […]

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The Candidate Experience Journey: Enhancing Six Key Touchpoints

In today’s highly competitive talent market, an organization’s ability to attract high-quality candidates is a significant business advantage—making improving candidate experience a priority for talent acquisition (TA) teams. Our most recently published High-Impact Talent Acquisition research found that a personalized talent journey was essential for applicants, with 76 percent of high-performing TA functions reporting that […]

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No Longer Just an Afterthought: High-Performing Talent Acquisition Teams Influence Organizational Profitability

I’m excited to announce that we just published Bersin’s latest High-Impact Talent Acquisition (HITA) study, with 1,220 global participants. This study is only our second industry study for talent acquisition—and, yes, the world has changed since our last industry study published in September 2014. We found that talent acquisition (TA) can contribute meaningfully to an […]

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Prediction 11: Talent acquisition will tap the power of internal mobility.

Last February, Gallup reported that 51 percent of U.S. employees were searching for new jobs or watching new job openings.[1] That same month, U.S. employers were trying to fill 5.7 million job openings.[2] Talk about a chocolate-and-peanut-butter moment: Companies have lots of new jobs, and lots of their employees want new jobs. It’s a tailor-made […]

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