Deconstructing Employee Experience

Business and HR leaders are acutely aware of the importance of employee experience and the influential effect it has on organizational performance and results. Eighty percent of the HR and business leaders who participated in the Deloitte 2017 Human Capital Trends survey said that employee experience was “important” or “very important” to them. The problem: […]

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Insights from IMPACT 2018: Thriving in an Upside-Down World

Today’s HR leaders must be the trailblazers as top-down organizational models are disrupted. Empowerment is displacing micromanagement, trust is supplanting control, and experimentation is overcoming the fear of failure. Leena Nair, CHRO of Unilever, began the IMPACT 2018 keynote, “Thriving in an Upside-Down World,” by asking the audience “to stand on your head.” According to […]

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Middle Managers Will Always Be the Strategic Linchpin of Your Organization—Make Sure You Look After Them

Middle management seems to be going out of fashion in many businesses. As organizations become flatter and senior executives want to be more involved in daily business operations, middle management is sometimes thought of as an inconvenience. Getting rid of the middle layer, some say, will help shed operating costs, enable employees to make their […]

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Prediction 2: Accelerating digital transformation will force new leadership models.

According to Deloitte’s latest research with MIT, more than 70 percent of companies today are transforming their products and services into “digital businesses.”[1] This doesn’t mean they are just building apps and installing new systems. They are realizing they must transform their products and services to become more digital in nature, which in turn creates […]

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