Starting Off on the Right Foot: Onboarding

Have your organization’s employees ever told you that their onboarding experience supported them throughout their entire career? Probably not. That’s because the typical onboarding process is often confused with “orientation,” a two- or three-day whirlwind of compliance-related paperwork, team exercises, and administrative tasks. After this exhausting experience, which is hardly memorable, the new employee is […]

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Act I for Employee Experience: The Candidate Journey

Top-performing organizations should embrace the first opportunity with candidates as part of their overall plan to engage employees throughout their entire tenure and beyond. Employee experience begins with prospective employers making initial contacts memorably positive for candidates and putting their “best foot forward.”[1] But this isn’t easy. Today’s job candidates have high expectations for how […]

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Deconstructing Employee Experience

Business and HR leaders are acutely aware of the importance of employee experience and the influential effect it has on organizational performance and results. Eighty percent of the HR and business leaders who participated in the Deloitte 2017 Human Capital Trends survey said that employee experience was “important” or “very important” to them. The problem: […]

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Potential Productivity Providers

Last month the New York Times wrote about some of the challenges economists are facing in explaining recent wage growth.[1] While traditionally tied to productivity, wage growth has outpaced productivity recently but is still relatively low by historical measures.[2] The writer concludes: “The real mystery isn’t why wage growth is so low, but why productivity […]

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