Deconstructing Employee Experience

Business and HR leaders are acutely aware of the importance of employee experience and the influential effect it has on organizational performance and results. Eighty percent of the HR and business leaders who participated in the Deloitte 2017 Human Capital Trends survey said that employee experience was “important” or “very important” to them. The problem: […]

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Insights from IMPACT 2018: Thriving in an Upside-Down World

Today’s HR leaders must be the trailblazers as top-down organizational models are disrupted. Empowerment is displacing micromanagement, trust is supplanting control, and experimentation is overcoming the fear of failure. Leena Nair, CHRO of Unilever, began the IMPACT 2018 keynote, “Thriving in an Upside-Down World,” by asking the audience “to stand on your head.” According to […]

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Rethinking HR Structure

Organizational structure is a hot topic. Increasing customer expectations, team-centric operations, and the demands of staying ahead in a time of hypercompetition and massive change are forcing a much-needed rethink of how businesses structure themselves. The old hierarchal models designed for a “predict, command, and control” way of working no longer work and are putting […]

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Prediction 12: HR will wake up to the changing nature of work itself.

There is a distinct sense of uneasiness among many HR leaders of large organizations. It starts with a common recognition that the bread-and-butter pillars of the function, such as learning, recruiting, talent planning, and leadership development, aren’t delivering the level of value they should. Viewed separately, the gaps between current and desired states in these […]

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Prediction 10: HR will take its own medicine in boosting capabilities.

Changes driven by advanced technologies and shifting workforces are creating unprecedented opportunities for transforming the workplace. At the same time, the very nature of the relationship between a business and its workforce is changing. Old, top-down management paradigms are fading away. Teamwork, mobility, innovation, and inclusion are taking center stage, along with redefining work with […]

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